The concept of TELER

TELER is a generic system for making clinical notes and measuring client-centred outcomes of treatment and care. It can be applied to any condition or sphere of activity, clinical or non-clinical, where the outcomes of interventions need to be measured over time.

The system has two main elements: clinical note-making and clinical measurement. These assess information regarding the pattern of change, or lack of, in a patient’s condition. This may be coded at the individual patient level (evaluation). The clinical note-making element comprises data that are routinely collected to electronic patient records.

The clinical measurement element collects observational data through the TELER Indicator, a numerically formatted ordinal scale of client outcomes at the point of treatment and care. It records the relationship between the treatment and care given, how it was perceived by the client and the outcomes in terms of clinically significant change